Communications Internship Description

Title: Intern

Reports To: Digital Communications Officer

Location: Boston, MA (hybrid or remote)

Classification: Unpaid/School credit; only open for current students

Duration: To be determined based on intern availability

WHO WE ARE

Founded in 2005, RefugePoint partners with refugees to access life-changing solutions and transforms how the world supports them. For those who can safely remain in the country to which they have fled, we help them reach stability and work towards self-reliance so they can meet their own needs. Unfortunately, many refugees can’t go home and can’t safely stay in the country to which they have fled. We help these people relocate to a safe, new country, through resettlement or other pathways so that they can begin to rebuild their lives. RefugePoint helps refugees access these solutions using three tactics: direct services, field building, and systems change. Through this three-pronged approach we provide direct services to thousands of refugees each year, strengthen the capacity of other organizations to better serve refugees, and influence global policy and practice to transform refugee response systems.

Lasting solutions work. Directly, we’ve referred over 180,000 refugees for resettlement or other pathways to a safe, third country. We’ve also equipped thousands of refugees with the tools to support themselves and their families in the country to which they’ve fled. Through innovation, collaboration, and influence, we've helped lead the sector in expanding long-lasting, refugee-centered solutions, and instigated major sea changes in global practice.

You will be joining a growing organization (115+ staff globally) that is spearheading new initiatives that are changing the face of humanitarian response, and we would be excited to have you as part of our team!

OUR VALUES

RefugePoint has core, cross-cutting principles and values that define our work:

• Refugee-Centered: We create space for and elevate refugee voices and leadership within the organization to guide our work.
• Anti-Racist & Anti-Colonial: Recognizing that racism, colonialism, and global white supremacy culture have caused many of the inequities driving the world’s refugee situations, we seek to integrate and center anti-racist and anti-colonialist principles in all that we do.
• Equity-Focused: We deliver services, build capacity, and influence policies and systems to strengthen equity in the humanitarian sector.
• Trauma-Informed: We integrate a trauma-informed approach and offer mental health and psycho-social support services to clients and staff.
• Evidence-Informed Practice: We use an evidence-informed approach to practice, i.e., the integration of research evidence alongside practitioner expertise and the people experiencing the practice.
• Collaborative: The urgency of need and the magnitude of the problem requires shared responsibility and shared action. We seek opportunities to engage in networks and partnerships.

PROGRAM DESCRIPTION

Interning at RefugePoint is an excellent opportunity to gain skills and exposure to the nonprofit sector. The goal of our internship program is to create a mutually positive experience for the intern and supervisor. This internship will give you the opportunity to apply knowledge from your degree program and any prior experience, while learning alongside talented and driven members of the RefugePoint team. We are committed to making this a positive learning experience in which you will work closely with a supervisor to develop a Learning Plan, assist with well-defined tasks/projects, and ask questions and be in dialogue every step of the way.

KEY OBJECTIVES

• Support the creation of social content that highlights RefugePoint’s work, impact, and values.
• Help expand our social media audiences by identifying opportunities to connect with people who care about refugee self-reliance.
• Improve content workflow by learning the scheduling process and take over scheduling of social media posts across all platforms.
• Identify larger trends in what type of content performs best on each platform.
• Track weekly metrics to understand what resonates with our audience, identify patterns, and make recommendations that can strengthen reach, clarity, and impact.
• Join meetings with key stakeholders within RefugePoint to learn about our work and identify potential content.
• Learn to create content that is consistent with RefugePoint’s brand voice.

QUALIFICATIONS

• Currently a student
• Firm belief in RefugePoint’s mission, vision, and values.
• Ability to learn quickly.
• Strong written and verbal communication skills.
• Demonstrated skills in being self-driven and collaborating to achieve goals.
• Adherence to RefugePoint’s Code of Conduct, Anti-Racism Statement, Sexual Harassment Policy, and overall Employee Handbook compliance.
• Exemplify professionalism through clear and frequent communication with the supervisor, attitude, and work ethic.
• Maintain regular attendance, punctuality, dependability, good judgment, and high-quality work.

TO APPLY

Include all required materials.

Please submit a cover letter, resume, and any portfolio items (optional).