Title: Senior Program Officer, UNCP
Location: Nairobi, Kenya

Grade: 7
Monthly Gross: Kshs. 163,000

Reports To: Deployment Program Manager (Cambridge, MA)
Supervision Given: None
 

Position Summary:
RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.

The Senior Program Officer provides comprehensive administrative, financial, and operational support to the UNHCR Collaboration Project (UNCP). The position will work closely with the Deployment Program Manager in Cambridge, as well as various staff members both based at our Cambridge headquarters and Nairobi office. Requires flexible work hours to ensure overlap with colleagues in different time zones, primarily Eastern Standard Time (EST).

Human Resources

• Management of personnel files to remain current at all times;
• Systematically inform finance and administration staff of any anticipated transitions, including any new hires, departing staff, periods of unpaid leave, etc;
• Participate in the recruitment process, including being a regular member of the interview panel;
• Prepare and send staff memos (such as title changes and/or salary changes) or liaise with HR to do so;
• Participate in the onboarding and training process for new staff, as needed;

UNHCR Compliance and Reporting

• Ensure staff compliance with necessary administrative requirements of the program;
• Prepare and submit monthly and biannual staffing reports;
• Draft and distribute documentation confirming project benefits to program staff;

Finance and Expenses

• Review monthly staff expense reports, ensuring expenses are approvable according to program policies;
• Maintain and regularly update RefugePoint’s schedule of exchange rates;
• Maintain and regularly update travel allowances, exchange rates, and locations in RefugePoint’s expense reimbursement platform;
• Assist HR & Finance staff with payroll processing and onboarding, as needed;
• Track and manage deployment locations for the purpose of accounting classifications and liaise with the finance team as needed to help ensure accurate reporting;

General Program Coordination

• Participate in weekly UNCP Coordinator’s Call;
• Participate in RefugePoint organization-wide Operations Team Meetings;

Education

Bachelor’s Degree in a relevant discipline including Business Administration, Social Sciences, International Development, Human Resource, Community Development from a recognized institution.

Experience

At least two to three years’ experience working in a non-profit or UN agency;

Previous program support experience;

Skills

• Excellent organizational and time management skills;
• Ability to work well in a team setting;
• Strong writing and analytical skills;
• Strong interpersonal and diplomacy skills;
• Ability to navigate administrative systems and work effectively and efficiently in a structured environment;
• English language fluency required;
• Demonstrated ability to work well under pressure, maintaining flexibility and attention-to-detail;
• Strong computer skills, including Microsoft Office, Google Drive, Zoho/ApplicantStack, Salesforce
• Enthusiasm for and dedication to working with vulnerable populations and ability to conduct oneself in a professional and courteous manner at all times;
• Ability to travel internationally; and
• Willingness to work during core hours as defined by the Deployment Program Manager, to ensure overlap with colleagues in different time zones.

Special Requirement:

A recent Police Clearance Certificate.